Welcome to Zayden Voyage. By accessing our website and purchasing our outdoor and travel products, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.
1. Use of Website
By using our website, you agree to provide accurate and up-to-date information when placing an order.
You must not use our website for any unlawful purpose or in a way that could damage our reputation or services.
2. Products and Descriptions
We strive to ensure all product details, images, and prices are accurate; however, minor variations may occur.
Zayden Voyage reserves the right to update or discontinue products without prior notice.
3. Orders and Acceptance
All orders are subject to availability and confirmation.
Once you place an order, you will receive a confirmation email or message. This does not guarantee acceptance until the order is processed and dispatched.
We reserve the right to refuse or cancel any order if necessary (e.g., incorrect pricing or stock unavailability).
4. Payment Method
We currently accept Cash on Delivery (COD) only.
Full payment must be made to the delivery representative at the time of receiving your order.
5. Shipping and Delivery
Orders will be shipped to the address provided at checkout.
Delivery times may vary based on location, and delays may occur due to unforeseen circumstances.
We are not responsible for delays caused by courier services or incorrect address details provided by the customer.
6. Returns and Exchanges
As we operate on a Cash on Delivery basis, returns or exchanges are accepted only if the product is damaged or incorrect upon delivery.
Customers must report any issue within 48 hours of receiving the order by contacting us at [email protected].
7. Limitation of Liability
Zayden Voyage shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our responsibility is limited to the value of the purchased product.
8. Intellectual Property
All content on our website, including images, designs, text, and logos, is the property of Zayden Voyage and may not be used without prior written consent.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the revised date.
10. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at:
📧 [email protected]